Constance founded the business in 2003 while living in Michigan's upper peninsula. The business grew in Michigan between 2003 and 2019, and eventually came to employ several family members.
In 2019 we relocated to central Iowa (Ankeny, just north of Des Moines) to be closer to extended family.
In 2022 we rebranded from Shop Smartisans to Smartisans in preparation for the next few years as we seek to expand into Smartisans branded products and other premium products that our customers have come to expect.
What makes us different?
We're a small family business trying to bring a local craft shop experience to our online customers.
We package with care -- your fragile quilting rulers or knitting needles will not be tossed into a cavernous cardboard box with a single bag of air (if you're lucky).
We answer our phones ourselves whether you've got a question about a product or want to place a phone order. We don't outsource any customer support because we want our customers to feel at home.