ChiaoGoo Lifetime Warranty
Authorized Dealer
Smartisans is an authorized dealer for all ChiaoGoo products, which means you're covered by the manufacturer's lifetime warranty.
You're Covered!
The warranty is easy to use. It covers all manufacturing defects but does not cover normal wear and tear, misuse, or abuse
Coverage Details
For up-to-date coverage details and exceptions, you can review the manufacturer's policy at the link below. Generally speaking, all defects will be covered, but damage from misuse and abuse will not.
File a Claim
The manufacturer of ChiaoGoo products, Westing Bridge LLC (located in Michigan), handles all USA-based warranty claims. They're quick, responsive, and easy to work with.
Shipping Damage
If one of your ChiaoGoo products was damaged during shipping, we've got you covered. We package your order with care to minimize shipping damage, but these things still happen from time to time. Just contact us using one of the options below and we'll take care of it.